FAQโ€™s

๐ŸŒฟ What is a scoop?

A scoop is a thoughtfully curated collection of boutique treasures, treats, and delightful surprises. Every scoop is hand-packed with care, making each one unique.

๐ŸŒฟ What kinds of treasures might I find?

Each scoop is thoughtfully curated and may include boutique accessories, stationery, self-care items, seasonal favorites, collectible surprises, beads, charms, and other unique treasures. Every scoop is different, making each unboxing a one-of-a-kind experience.

๐ŸŒฟ Are all scoops the same?

No! Every scoop is uniquely curated, so no two are exactly alike. Thatโ€™s part of the fun!

๐ŸŒฟ Can I choose my favorite colors or theme?

Yes! Share your favorite colors, themes, or interests in the order notes at checkout. Weโ€™ll do our best to personalize your scoop whenever possible, but specific items cannot be guaranteed.

๐ŸŒฟ Which scoops include Rare, Ultra, and Legendary Treasures?

Our Single, Double, Triple, Quad, and Mega Scoops all have the chance to include Rare Treasures, Ultra Treasures, and Legendary Finds.

Mini Scoops do not include these special treasure opportunities.

๐ŸŒฟ How long will it take to ship my order?

Every order is thoughtfully hand-packed by Kim & Kris. Please allow 2โ€“5 business days for processing before your order ships. Youโ€™ll receive tracking information once itโ€™s on its way.

๐ŸŒฟ Can I send a scoop as a gift?

Absolutely! Our scoops make wonderful gifts. If youโ€™re sending one to someone special, let us know in the order notes and weโ€™ll make it extra special.

๐ŸŒฟ What if my order arrives damaged?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@yayanme.com. Weโ€™ll work with you to make it right.

๐ŸŒฟ Do you accept returns?

Due to the curated, surprise nature of our scoops, all sales are final. Please visit our Return & Refund Policy for complete details.

๐ŸŒฟ Are your products suitable for children?

Our scoops may contain small parts and are not intended for children under 3 years of age.

๐ŸŒฟ How can I contact you?

Weโ€™d love to hear from you! Email us anytime at hello@yayanme.com, and weโ€™ll respond as soon as possible.

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